FMCG and Retail
TAAP provides mobile workforce solutions that aid data capture and field force automation, and are designed to improve business processes. In the FMCG (Fast Moving Consumer Goods) and Retail sector, TAAP realises it is crucial to manage merchandise flow correctly (buying, warehousing, sales, and promotions) and be able to control all areas of stock control, pricing, product availability and so on. We also know it’s important to keep stores functioning well in terms of repairs and maintenance, displays, and decor. With TAAP mobile software solutions, a selection of tasks/processes you can manage is shown below:
- New products
- Handbooks or catalogues of products
- Creating and sending purchase orders (electronically or printed)
- Printing barcodes and labels (via Bluetooth)
- Deliveries and collections of goods (including signature capture)
- Promotional updates
- Stocktaking/ inventory control
- Management reporting
- Job scheduling, allocation, and job sheets
- Automatic timesheet calculation triggered by signing in/out of jobs
- Repairs & maintenance
- Data capture of consumer details for promotional use or statistics (buying habits etc.)
- Surveys/polls
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Postcode/address validation if required
- Photographic recording and direct annotation
The benefits
TAAP applications have many associated benefits, which include:
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Elimination of paper processes, saving time and costs
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Reduced travel and fuel costs - no need for mobile workers to return to the office to deliver or collect information: district/regional/area managers do not need to be in the office to be kept up to date with relevant information
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Improved communication between store managers and shop staff as data can be transferred instantly so managers are kept updated and shop staff can assist in helping customers with the latest information
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Improved workflow - no bulk-processing of paperwork as all information is instantly submitted when it has been dealt with
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Instantly send and receive information - time savings on waiting for consumer data, stock updates, photographic evidence, reports etc.
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Reduced administration - re-typing of information is eliminated, as is deciphering of illegible handwriting
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No missing data - the application can include validation controls so that all required information must be completed
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Vastly improved customer services - consumer data is collected accurately and is processed immediately, stock control levels are updated in real-time, deliveries and collections are electronically signed for, and promotions are immediately implemented
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Increased quality perception of brand – your processes will be extremely efficiently managed which in turn will show customers how professional your organisation is
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Save time through pre-populated forms, which also include intelligent deductions from choices made
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Minimal resistance from existing employees, as adoption of the technology is simple and requires little training
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Improved employee morale through provision of systems which enable them to perform to their best abilities
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Improved management reporting as data is updated in real-time so can therefore be reported upon directly (such as performance metrics, assets, audits, compliance etc.)
Contact TAAP to see how our mobile solutions can help your FMCG or Retail business to succeed.
