Solutions
Not for Profit
TAAP mobile applications can dramatically improve face-to-face fundraising activities, and lead capture within the not for profit/charities sector and for the fundraising agencies involved. Organisations can increase the number of donations taken and quantity of registered members, by using TAAP’s mobile applications which work via a PDA/handheld device.
Enabling your on-the-street fundraisers to work quickly at entering data and instantly verifying it (includes postcode look-up facility), TAAP Data Capture ensures that information is valid and precise and can be processed immediately. With links to any back-office systems, details of donors are instantly available and so the interest generated by your fundraisers is not lost due to long periods of time elapsing between initial contact and actual follow-up.
We also have TAAP Exman available for event/exhibition/conference management which enables organisers to control all aspects of the event they are running, and TAAP Interact which enables direct feedback from audiences which is then converted into live ‘polls’ to assist with presentations/speaking sessions which may be running.
Direct debit validation
TAAP has pioneered a direct debit facility/bank checker service for immediate verification and set-up, all from a mobile device (PDA). This fundraising software system has recently been trialled and proved successful with Shelter - the charity that works to alleviate homelessness and bad housing. It works directly with the donor’s bank in order to validate their account details and set-up a direct debit. This enables the fundraiser to complete the whole process whilst talking to the donor, without the need for further checks to take place at a later date.
TAAP Transaction
TAAP Transaction enables payments to be taken from credit and debit cards on a mobile device, without the need for a chip & PIN facility or a magnetic swipe reader. The techology requires the client to have a Merchant Services Gateway set up in order to take payments, and the software application does the rest. An email or sms receipt can be sent to the customer providing the payment, so they have a record of the transaction even though the process is totally paperless. Details of transactions (apart from credit card details) can be viewed and downloaded by the client so that they have a complete list of records. These are held on a secure website for a specified period of time.
TAAP applications
TAAP applications can be used within the not-for-profit/charities sector for many purposes - a selection is shown below:
- Direct debit set up and validation
- Credit/Debit card payments
- Data capture/Lead capture
- Surveys
- Polls
- Signature capture
- Photographic records
- Audio records (on devices supporting audio capture)
- Job scheduling, allocation, and job sheets
- Automatic timesheet calculation triggered by signing in/out of jobs
- Geographic data reporting on where/when/how donations are processed
The benefits
TAAP applications have many associated benefits, which include:
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Elimination of paper processes, saving time and costs
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Reduced time spent going back and forth - no need for workers to return to the office/central point of contact to deliver or collect information
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Improved workflow - no bulk-processing of paperwork as all information is instantly submitted when it has been dealt with
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Instantly send and receive information - no delays between submitting information and being available for use
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Reduced administration - re-typing of information is eliminated, as is deciphering of illegible handwriting
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No missing data - the application can include validation controls so that all required information must be completed
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Vastly improved customer services - examples include: speedy data return and analysis, accurate data every time (verified/validated) so no need clarify details again, and increased productivity of fundraisers
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Increased quality perception of brand – your processes will be extremely efficiently managed which in turn will show customers/members of the public how much you care about providing the best service for your donors/recipients
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Save time through pre-populated forms, which also include intelligent deductions from choices made
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Minimal resistance from existing employees, as adoption of the technology is simple and requires little training
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Improved employee morale through provision of systems which enable them to perform to their best abilities
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Improved management reporting as data is updated in real-time so can therefore be reported upon directly (such as performance metrics, assets, audits, compliance etc.)
Examples of clients within the Not-for-Profit sector
TAAP has worked with a variety of clients within this sector including the League Against Cruel Sports and Shelter, amongst others.
So, whether you need a more secure way of processing payments and direct debits whilst undertaking face-to-face fundraising, or a better data capture solution which can be electronically linked to your back-office systems (or stand alone if preferred), then don't hesitate to contact us for a chat.
