Products
TAAP Data Capture is ideal for: sales lead capture; fundraising; marketing data collection; market research; internal & external questionnaires; surveys and polls; appraisals...
Saving money through reduced paper processing, more efficient data collection, and less need to travel to transfer information, the application provides a quick return on investment. It also enables organisations to improve service to their customers by providing a professional and responsive way to collect and act upon information.
TAAP Data Capture enables secure collection of data whilst out of the office and using a mobile device (PDA). TAAP’s mobile application software ensures that all data collected is securely processed using 128-bit encryption, and is available almost immediately either within a secure website or in your back-office systems. TAAP's newest version of its Data Capture product - DC Pro 2011 - allows users to integrate their mobile software application with Microsoft Dynamics CRM - read more.
Features include
(download as Data Sheet)
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Mobile Devices
TAAP’s Data Capture software works on a variety of devices including smartphones and tablets. To find out the most suitable for your requirement, give us a call. If you want to capture signatures, you’ll need one with a stylus. If you want to use the device all day, you’ll need hardware with good battery life or extended battery options.
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Apple iPhone and iPad compatible
Our software applications can be used on Apple iPhones and iPads - just let us know your requirements and we'll advise you on the best options.
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Encryption
All data captured and sent from TAAP’s mobile software applications is encrypted so your information is much more secure that it is on paper forms, and it can’t be accessed by anyone who isn’t authorised.
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Intelligent Workflow
TAAP’s data capture software doesn’t just collect data and save it. Our applications have built-in “workflow” so that you can use the data collected intelligently. For example, you may want a pre-defined list of options and when one of these options is chosen, the next field shows a specific set of answers related to that choice. This enables you to capture data more quickly and accurately, and ensures that your customer is dealt with professionally.
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Microsoft CRM Integration
TAAP’s DC Pro 2011 enables clients to send and receive data from a mobile device directly to their configured Microsoft Dynamics CRM system. Clients can take advantage of creating events within the CRM system and having these displayed as event options on their mobile devices. Customers can choose either a pre- configured solution to work out-of-the-box or can choose to take advantage of TAAP’s consultancy services and have a system configured to their requirements.
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No signal? No problem.
TAAP software is a device-based application so it has full off-line capability. You can work directly on your device and save information even if your network signal isn’t strong enough to send data. Data can be sent when the signal returns.
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Look-ups – Postcode
Looking up a postcode saves time filling in an address when you can choose it from a drop down list. It also means your data is validated from a reliable source – TAAP’s look-up tool uses data from Postcode Anywhere.
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Look-ups – Bank Checker
The built-in bank checker allows the user to valid a bank account and sort code so that a bank contact address is displayed on the screen. This then assists with processing a direct debit as the combination is verified on the spot.
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Signature Capture
Capture signatures accurately using the device’s stylus – signatures can then be replicated in your documents (electronically within a form within your secure web portal, displayed with a pdf file, or printed out)
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Your Own Secure Web Portal
The data from your mobile devices can be sent through to your own secure web portal, accessible from any location, via the internet. This displays all types of data collected including text, photos, and signatures. You can export or print data from here, or view in pdf format.
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Mapping and Current Location
Location Based Services have come into their element since the introduction of GPS into mobile technology. TAAP’s mapping services use this feature to display the current location of your operators according to their mobile device. We also provide a ‘VORTEX’ service, which provides driver on route information to your customers, improving customer service levels.
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Photographs and annotation
Take a photo with your mobile device as part of the information capture process. This can be uploaded with your data to your secure website and displayed in a form. You can annotate photos directly on to the PDA screen by using the device’s stylus. Choose from different colours or line thicknesses, or spot marker indicators.
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Personalised, branded messages
TAAP’s systems are sophisticated and can be set-up so that your leads/prospects/customers/donors receive a welcome text or email from you as soon as you wish after you’ve captured their information. They will need to ‘opt-in’ so you’re allowed to send them information. You can brand your message and you can personalise it with the data you’ve collected from them – i.e. use a preferred name to address the person in the email, or include the amount of a donation they have pledged.
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Credit card transactions
TAAP’s software applications can be set up to process credit card transactions – you will need a merchant services (MOTO) account for this to work. The software doesn’t save any of the credit card details so the transaction is fully secure and PCI compliant.
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Integration
It’s important to be able to access all your data to be able to run things smoothly. If you require data integration, talk to us to see what we can do. We’ ve worked with many different software vendors to provide our clients with an improved overall solution to every day task management, so that existing systems can still be used.
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Reporting
Reports can be created within your secure web portal from your data, or if you require your system to be integrated with Microsoft CRM, you can create your own reports quickly and easily using the interface within the system.
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Benefits
Don’t just take our word for it – our customers have benefitted from having TAAP tailored Data Capture software applications. A selection of the ‘numbers’ they’ve come back to us with, include:
- Collection of over 40,000 leads during a show
- Helped to sell over £100M worth of property during a sales event
- Assisted in booking 400 test drives for a new car launch
- E-brochures arriving within 10 seconds via email or first thing next day by post
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