"The TAAP Field Force technology can be applied to all of our forms or paper based documents, we could eliminate all paper processes and further reduce our carbon foot print at the same time."
Peter Hurst, Repairs & Maintenance Manager, Bedfordshire Hospital NHS Trust
Job management system
Void report for housing association
Job docket booking for an NHS Trust facilities management team
Specialist damage controls for vehicles
TAAP Field Force is the ultimate field service software solution for the mobile work force, simultaneously cutting costs; improving service and increasing effectiveness for all sizes of organisation.
Field Force allows clients to manage field force automation effectively by converting time-consuming and costly paper processing into electronic forms available on industry-standard mobile devices (PDAs). Combining these with a secure and sophisticated workflow system “in the cloud”, TAAP is able to rapidly configure a system specific to your organisation in days.
If you require, field service data can be instantly transferred from your mobile workers to the back-office and vice-versa, providing everyone involved with immediate access to information, and improving workflow processes.
Alternatively, it can be set up with no IT involvement, providing rich management reporting via a secure web site. Along with the field engineers' mobile devices, this acts as your end-to-end service management system.
The secret is “The Agile Application Platform” (TAAP) which is infinitely scalable and allows you to start with just a few users, for a few hundred pounds and scale to thousands of users, if required. This approach minimises the time, costs and confusion often involved with traditional software solutions.
Small businesses and SMEs get access to the richness of functions normally only available to large organisations. Large organisations have the opportunity to start small and avoid the risk of committing significant funds before proving that they can achieve the benefits that provide true enterprise mobility.
Multiple forms for any field service task can be managed within one application, allowing you to achieve additional savings after the system is installed. For example, the devices may be cost-justified for health & safety forms, but the same devices can also be used for repairs and maintenance at a later date.
Field service applications are delivered remotely, cutting the cost of managing mobile assets. New versions of the software are automatically delivered and device replacement is very simple.
At TAAP, we are experts at business process and data management (two prestigious Data Strategy awards prove it) and our consultants can help you work out the best way to cut your costs and improve your operations.
TAAP Field Force is ideal for: supply chain; appraisals; survey; asset management; audits; compliance; deliveries & collections; inspections & reports; job scheduling & job allocation; repairs & maintenance, servicing; time booking, vehicle disposals; vehicle movements... and many more applications.
Don’t just take our word for it – TAAP customers have benefitted from having tailored Field Force software applications. Shown below is a selection of the metrics they have achieved by investing in TAAP:
- Reduced administration by 90%
- Eliminated paper processing – saving 1 million sheets of paper in one case
- Reduced CO2 output by over 12 tonnes through less vehicle travel
- Reduced wastage by 25% by the end of the first day of implementation
- Overhauled damage reporting time on vehicles from 5 days down to instant, automatic notification
- Ensured signature capture for all deliveries was mandatory (compared to previous data where over 30% of deliveries were not signed for)
- Automatically date & time stamped all transactions, (previous data showed 14% of agreements with no date or time recorded)
- Associated paper work delivered electronically to clients/subcontractors within 10 minutes
We believe you should know what the costs are in advance and are always ready to offer fixed-price quotations where possible.
So contact TAAP today to find out how Field Force can help improve your business.